Privacy Policy

Buff Butlers in Surrey

Last updated: 16 February 2026

Buff Butlers in Surrey (“we”, “our”, “us”) operates the website
https://buffbutlersinsurrey.co.uk

We are committed to protecting your privacy and handling your personal information in accordance with UK data protection laws, including the UK GDPR and the Data Protection Act 2018.

1. Who We Are

Business Name: Buff Butlers in Surrey
Address: 39 Cambridge Road, Aldershot, Hampshire, GU11 3JY
Email: info@buffbutlersinsurrey.co.uk

Phone: 01483 363051

For the purposes of data protection law, we are the “data controller” of the personal information you provide.

2. What Information We Collect

Information You Provide Directly

We may collect:

  • Name
  • Email address
  • Phone number
  • Event address and location
  • Event date and details
  • Any additional information you include in enquiry forms

Information Collected Automatically

When you visit our website, we may collect:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time spent on pages
  • Referring website

This information may be collected through analytics tools and cookies.

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide quotes
  • Confirm and manage bookings
  • Communicate about your event
  • Improve our website and services
  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

4. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Contractual necessity – to provide services you request
  • Legitimate interests – to respond to enquiries and improve services
  • Legal obligation – where required by law
  • Consent – for marketing communications (where applicable)

5. Sharing Your Information

We may share your information with:

  • Approved performers assigned to your booking
  • Payment providers (if applicable)
  • Website hosting providers
  • IT and support services

All third parties are required to handle your data securely and lawfully.

We do not transfer your data outside the UK unless adequate safeguards are in place.

6. Data Retention

We retain personal data only as long as necessary to:

  • Fulfil bookings
  • Meet legal and tax obligations
  • Resolve disputes
  • Enquiry data may be retained for up to 24 months for business and administrative purposes.

  • 7. Cookies

Our website may use cookies to:

  • Improve website functionality
  • Analyse website traffic
  • Enhance user experience
  • You can control or disable cookies via your browser settings.

If applicable, please see our Cookie Policy for further details.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data from:

  • Unauthorised access
  • Loss
  • Misuse
  • Disclosure

However, no online transmission can be guaranteed to be completely secure.

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO website:
https://ico.org.uk

To exercise your rights, contact us at:
info@buffbutlersinsurrey.co.uk

10. Marketing Communications

We do not send unsolicited marketing emails. If you opt into marketing communications, you may unsubscribe at any time.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page.